Terms of service

These Terms of Service (the "Terms") govern your use of the website modestymode.com and any purchase you make from it. The website is operated by Mumora Media LLC, trading as Modesty Mode. By using the website or placing an order you agree to these Terms. Please read them together with our Shipping Policy, Refund and Returns Policy and Privacy Policy.

1. About us

Modesty Mode is a fashion retailer for women and men selling to customers in the United Kingdom. The operator of the store is Mumora Media LLC, business address Mumora Media LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, United States. You can reach us at info@modestymode.com during our support hours, Monday to Friday, 9:00 AM to 3:00 PM ET/EST/EDT (Eastern Time).

2. Eligibility and accounts

You must be at least 18 years old to place an order. You are responsible for making sure the details you give us at checkout are accurate and complete. We do not require you to create an account to buy from us.

3. Products and descriptions

We take care to describe every product accurately and to show it in photographs that represent it fairly. Colours may appear slightly different on different screens. Sizes are shown in UK sizing on each product page. If you have a question about a product before ordering, email us and we will answer within one business day.

4. Prices and payment

All prices are shown in pounds sterling (GBP) and include VAT where applicable. Delivery to the United Kingdom is free. Prices may change from time to time, but changes do not affect orders we have already confirmed. Payment is taken at the time you place your order through the secure checkout provided by our e-commerce platform. We accept credit and debit cards (Visa, Mastercard and Maestro) and Shop Pay; the methods available to you are displayed on the payment step of checkout. We do not store your full card details. See our Payment Policy for more detail.

5. Placing an order and contract formation

When you place an order you make an offer to buy the products in your basket. We send an order confirmation email to acknowledge that we have received the order. A contract is formed when we send you the dispatch confirmation. We may decline an order, for example if a product is unavailable, if payment is not confirmed, or if there has been an obvious pricing error; in that case we tell you and refund any amount already taken.

6. Delivery

Delivery times, costs and regions are set out in our Shipping Policy. Risk in the products passes to you when they are delivered to the address you gave us. Ownership passes when we have received payment in full.

7. Cancellation, returns and refunds

Your statutory right to cancel under the Consumer Contracts Regulations 2013, our voluntary 30 day returns promise and our free exchange service are described in the Refund and Returns Policy. Nothing in these Terms limits your rights under the Consumer Rights Act 2015 in relation to goods that are faulty, not as described or not fit for purpose.

8. Our liability

We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or of our failure to use reasonable care and skill. We are not responsible for loss that was not foreseeable or for business losses, because we supply products for private use only. We do not exclude or limit our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, for fraud, or for breach of your statutory consumer rights. The commitments we make in our Refund and Returns Policy about faulty goods, damaged parcels and exchanges are expressly not affected by this section.

9. Intellectual property

The content of this website, including text, photographs, graphics and the Modesty Mode name and logo, is owned by or licensed to Mumora Media LLC and is protected by copyright and trade mark law. You may view and print pages for your personal, non-commercial use. Any other use requires our written permission.

10. Acceptable use

You agree not to use the website in a way that is unlawful, that damages or interferes with the website, or that attempts to gain unauthorised access to any part of it or to any data held on it. We may suspend or refuse access to anyone who breaches this section.

11. Third party links and services

The website may contain links to third party websites and uses third party services such as our e-commerce platform and a parcel tracking service. We are not responsible for the content or privacy practices of third party websites. Use of third party services is subject to their own terms.

12. Changes to these Terms

We may update these Terms from time to time. The version in force when you place an order applies to that order. The current version is always available on this page.

13. Governing law and disputes

These Terms and any contract for the sale of products to you are governed by the laws of England and Wales, and you may bring proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings in your local courts. This choice of law does not deprive you of the protection of mandatory consumer law in the part of the United Kingdom where you live. If you have a complaint, please contact us first at info@modestymode.com; we aim to resolve every complaint directly and promptly.

14. General

If any part of these Terms is found to be unenforceable, the rest continues to apply. A failure by us to enforce any right does not mean we have waived it. These Terms are between you and us; no other person has any rights under them.

Related policies

• Shipping Policy
• Refund and Returns Policy
• Privacy Policy
• Payment Policy
• FAQ