Payment Policy

Currency

All prices on modestymode.com are shown and charged in pounds sterling (GBP). Prices include VAT where applicable. Delivery to the United Kingdom is free, so the price in your basket is the total you pay.

Accepted payment methods

We accept credit and debit cards (Visa, Mastercard and Maestro) and Shop Pay. Payment is processed through the secure checkout of our e-commerce platform, Shopify, and the methods available to you are shown on the payment step of checkout before you confirm. We do not accept payment by bank transfer, cheque or cash, and we never ask for payment details by email.

When you are charged

The full order amount is taken at the moment you place the order. Should an order not be fulfilled for any reason, the full amount is refunded to the original payment method straight away.

Security

Card and payment details are entered directly into the checkout, which is encrypted in transit. Modesty Mode never sees or stores your full card number. Payment data is handled by the checkout provider under its own security standards.

Refunds

Refunds are always made to the original payment method, within 5 calendar days of your return reaching us. See the Refund and Returns Policy for the full process.

Questions

If a payment fails or you see an amount you do not recognise, email info@modestymode.com with your order number and we will check it within one business day.